Comments on: Another Dog Gone Missing And Hit By Car During PetSmart Grooming Appointment http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305 Essential news for cats, dogs and pet owners. Sat, 21 Nov 2009 06:56:15 +0000 http://wordpress.org/?v=2.2.2 By: Anonymous http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-257881 Anonymous Thu, 13 Aug 2009 23:52:58 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-257881 Was working there when it happened....was a horrible accident....but u ppl where not there....no one says on here that the cohn family wanted 30,000 dollars not to contact the media....there was OPPORTUNITY #6 ...no opportunities at all...the dog ran....there was no stopping it....how he got loose was neglgence...Yet u basically copied and pasted the cohn's website...which they took down when they got their settlement....i see policies being broken a lot...which is why i am leaving. Their are some very talented and caring groomers at petsmart....jus sick of ppl talking about something that THEY DID NOT SEE...THE COHN'S WHERE NOT THERE....SO THESE SO CALLED OPPORTUNIES...ARE BULL!!!!!!!!!!!! Was working there when it happened….was a horrible accident….but u ppl where not there….no one says on here that the cohn family wanted 30,000 dollars not to contact the media….there was OPPORTUNITY #6 …no opportunities at all…the dog ran….there was no stopping it….how he got loose was neglgence…Yet u basically copied and pasted the cohn’s website…which they took down when they got their settlement….i see policies being broken a lot…which is why i am leaving. Their are some very talented and caring groomers at petsmart….jus sick of ppl talking about something that THEY DID NOT SEE…THE COHN’S WHERE NOT THERE….SO THESE SO CALLED OPPORTUNIES…ARE BULL!!!!!!!!!!!!

]]> By: Analicia r http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-251520 Analicia r Tue, 09 Jun 2009 21:42:37 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-251520 I am very very sorry about your dog he will always be in your hearts. ps: Iam sorry I am very very sorry about your dog he will always be in your hearts.

ps: Iam sorry

]]> By: Matthew http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-231536 Matthew Thu, 06 Nov 2008 15:53:51 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-231536 i just have to say, first off, that any pet incident wether it's at a private groomers or corportation run salon system is awful. my wife and i have plenty of pets of our own and they are like our children. next i'd like to say that my wife has been grooming for about 2 years, not a super seasoned employee, but very talented, she is very good at understanding people's needs, as she won't let anyone else, even me, groom our pets. Second, as we're married, i hear, and thanks to her can recite, every single petsmart policy, and the blog before me is correct. Petsmart as a company enforces more safety policies in thier grooming salons than you will find in any private groomer or other corporation like petco. Groomers everywhere vary in thier talent, patience and skill, but Petco as a company doesnt have half the policies and training Petsmart does. I know this as one of my wifes friends was fired at petco for giving a poor woman a discount on removing painfull and harmfull matts on her dog because she was homeless and couldn't afford it. That groomer now works at Petco. She went through a half-ass assesment before allowed to groom and the company doesn't enfore much of anything. Any petsmart employee that will be in the salon for any reason (managers, bathers, groomers) have to pass the safety certification test every year with a 100% or they don't work. And after three tries, they get reviewed by the head honchos and if they can't get it together they're gone. At petsmart safety is a big issue. To outright say petsmart as a company doesn't care is wrong. i can't tellyou how many stories my wife has come home with telling me about how she helped a neglected and matted dog, or how the store had to call animal control because dogs were left in a car in the 102 degree head without water. Associates are trained in every aspect of a dog incident or escape, but most people when faced with a crisis freeze. it's sad but true, and most of these people that cause or add to problems by doing nothing, usually aren't kept with the company. groomers get fired right and left for any little thing, do any of you notice that everytime you go to the groomers the employees have changed? it's a tough job and even tougher to staff for! She and all her coworkers have heard stories like this and everyone feels for these families, and there is no excuse why the employees in texas should have froze. while my wife was in academy i went to visit her at her store and a dog got loose from a parent carrying to many items and it was bounding for the door, which was right near a major interstate. ja cashier that had to have been around 55 ran to the door, jumped up and turned off the sliding doors which led to the pets return. I guess what i'm trying to say is that, like the blog before, there are bad apples everywhere, and petsmart groomers have some of the highest turnover rates in the store, because when you make a mistake, or show any disregard for safety, you gone, thats it. I think the fact everyone on this blog is so quick to jump on the I-hate-petsmart bandwagon speaks not only to thier intellegence level, but thier common sense as well. nothing is 100% foolproof, and not everything always goes as planned. people are quick to obsess over the negative, but that margin is everywhere. Animals are animals, \most will never enjoy the grooming process and many are very smart and tricky to handle. People tend to forget what a difficult job grooming is and are so quick to crucify a groomer. All of you go to a groomer for the same reason; you can't do it yourself, for whatever reason you can't. the groomers deal with feces and urine on daily basis, i can't tellyou how many times my wife has come home with these on her as well as bites and scratches. every groomer does. it is not an easy job, i wouldn't do it, and i'm an infantry man in the U.S. Army, and that's saying something. Accidents and bad apples happen in my job as well, but i am proud of the job my wife does, and the way petsmart polices thier own employees. i just have to say, first off, that any pet incident wether it’s at a private groomers or corportation run salon system is awful. my wife and i have plenty of pets of our own and they are like our children.
next i’d like to say that my wife has been grooming for about 2 years, not a super seasoned employee, but very talented, she is very good at understanding people’s needs, as she won’t let anyone else, even me, groom our pets.
Second, as we’re married, i hear, and thanks to her can recite, every single petsmart policy, and the blog before me is correct.
Petsmart as a company enforces more safety policies in thier grooming salons than you will find in any private groomer or other corporation like petco. Groomers everywhere vary in thier talent, patience and skill, but Petco as a company doesnt have half the policies and training Petsmart does. I know this as one of my wifes friends was fired at petco for giving a poor woman a discount on removing painfull and harmfull matts on her dog because she was homeless and couldn’t afford it. That groomer now works at Petco. She went through a half-ass assesment before allowed to groom and the company doesn’t enfore much of anything.
Any petsmart employee that will be in the salon for any reason (managers, bathers, groomers) have to pass the safety certification test every year with a 100% or they don’t work. And after three tries, they get reviewed by the head honchos and if they can’t get it together they’re gone. At petsmart safety is a big issue. To outright say petsmart as a company doesn’t care is wrong. i can’t tellyou how many stories my wife has come home with telling me about how she helped a neglected and matted dog, or how the store had to call animal control because dogs were left in a car in the 102 degree head without water. Associates are trained in every aspect of a dog incident or escape, but most people when faced with a crisis freeze. it’s sad but true, and most of these people that cause or add to problems by doing nothing, usually aren’t kept with the company. groomers get fired right and left for any little thing, do any of you notice that everytime you go to the groomers the employees have changed? it’s a tough job and even tougher to staff for!
She and all her coworkers have heard stories like this and everyone feels for these families, and there is no excuse why the employees in texas should have froze. while my wife was in academy i went to visit her at her store and a dog got loose from a parent carrying to many items and it was bounding for the door, which was right near a major interstate. ja cashier that had to have been around 55 ran to the door, jumped up and turned off the sliding doors which led to the pets return.
I guess what i’m trying to say is that, like the blog before, there are bad apples everywhere, and petsmart groomers have some of the highest turnover rates in the store, because when you make a mistake, or show any disregard for safety, you gone, thats it. I think the fact everyone on this blog is so quick to jump on the I-hate-petsmart bandwagon speaks not only to thier intellegence level, but thier common sense as well. nothing is 100% foolproof, and not everything always goes as planned. people are quick to obsess over the negative, but that margin is everywhere. Animals are animals, \most will never enjoy the grooming process and many are very smart and tricky to handle. People tend to forget what a difficult job grooming is and are so quick to crucify a groomer.
All of you go to a groomer for the same reason; you can’t do it yourself, for whatever reason you can’t. the groomers deal with feces and urine on daily basis, i can’t tellyou how many times my wife has come home with these on her as well as bites and scratches. every groomer does. it is not an easy job, i wouldn’t do it, and i’m an infantry man in the U.S. Army, and that’s saying something. Accidents and bad apples happen in my job as well, but i am proud of the job my wife does, and the way petsmart polices thier own employees.

]]> By: Jocat http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-215645 Jocat Wed, 17 Sep 2008 02:08:02 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-215645 Hello. I am a Petsmart groomer. And apparently the first one to comment on here. I read this entire article carefully, as well as the comments. I will not side in favour of the the employees of the petsmart store in Texas. That was an unnecessary death, that indeed could have been prevented. Do not be so inclined to think that all Petsmarts are full of idiots. That's a very close-minded and biased generalization. At the store i work at we have very strict policies on leashing the pets. They are to remained leashed at all times, and Petsmart has just released a new safety policy that we are not to remove our hand from the pet for longer than 3 seconds the entire time the dog is out of it's kennel, unless it is securely tethered to the designated hooks we have at the foot of our tables. Every year we must pass a safety certification test, and if we fail it, we are not to touch a dog until we have passed it 100%. Again, not all Petsmarts are bad. Just the same as the rule of thumb that not all of one race is bad, or creed is bad. There are bad apples in every bunch. But remember, the most popular word of mouth is complaints. People are more likely to discuss bad experiences than good. People love that drama, and so to your local media sources. That's what keeps you listening and reading. At my store a dog would have to go through 2 doors to reach the front door. And i know for sure that our employees would jump in and help. I've seen it with my own eyes. Someone (mind you, the owner themself) was be standing in line at Banfield, and set the flexi-lease on the floor next to her hand momentarily while she tried to look in her purse for something. The assumed obedient dog took that oppertunity to bolt to get out of dodge. One of our quick cashiers hopped out in front of the dog and stopped it from reaching the door. I myself have helped catch dogs in the parking lot for customers, as i do around my own neighborhood, and have since i was a child. I love animals dearly, and how about that - i am a petsmart groomer. I take pride in my job, as do my co-workers. If you don't like your groomer, check out some of the other 5-6 groomers in that shop. Or some of the other stores in the area. Like someone suggested, just stand there and watch for a while. Take note when the groomers smile and laugh and hug the pets and swell with pride as the put on the finishing touch of a beautiful pair of bows. It does happen. Believe me. Thanks for taking the time to read this. God bless. Hello. I am a Petsmart groomer. And apparently the first one to comment on here. I read this entire article carefully, as well as the comments. I will not side in favour of the the employees of the petsmart store in Texas. That was an unnecessary death, that indeed could have been prevented.
Do not be so inclined to think that all Petsmarts are full of idiots. That’s a very close-minded and biased generalization.
At the store i work at we have very strict policies on leashing the pets. They are to remained leashed at all times, and Petsmart has just released a new safety policy that we are not to remove our hand from the pet for longer than 3 seconds the entire time the dog is out of it’s kennel, unless it is securely tethered to the designated hooks we have at the foot of our tables.
Every year we must pass a safety certification test, and if we fail it, we are not to touch a dog until we have passed it 100%.
Again, not all Petsmarts are bad. Just the same as the rule of thumb that not all of one race is bad, or creed is bad. There are bad apples in every bunch. But remember, the most popular word of mouth is complaints. People are more likely to discuss bad experiences than good. People love that drama, and so to your local media sources. That’s what keeps you listening and reading.
At my store a dog would have to go through 2 doors to reach the front door. And i know for sure that our employees would jump in and help. I’ve seen it with my own eyes. Someone (mind you, the owner themself) was be standing in line at Banfield, and set the flexi-lease on the floor next to her hand momentarily while she tried to look in her purse for something. The assumed obedient dog took that oppertunity to bolt to get out of dodge. One of our quick cashiers hopped out in front of the dog and stopped it from reaching the door. I myself have helped catch dogs in the parking lot for customers, as i do around my own neighborhood, and have since i was a child. I love animals dearly, and how about that - i am a petsmart groomer. I take pride in my job, as do my co-workers.
If you don’t like your groomer, check out some of the other 5-6 groomers in that shop. Or some of the other stores in the area. Like someone suggested, just stand there and watch for a while. Take note when the groomers smile and laugh and hug the pets and swell with pride as the put on the finishing touch of a beautiful pair of bows. It does happen. Believe me.
Thanks for taking the time to read this. God bless.

]]> By: k9kiss http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-109144 k9kiss Wed, 16 Jan 2008 19:27:05 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-109144 1st off this is a rare incident when there are 100's of petsmarts 3 or 4 incidents is rare, I'm sorry it happened to this girl and her famliy, but I'm also sorry for Petsmart and all it's employees who are getting a bad wrap. 2nd Petsmart does not sell live aniamls for feed, trust me I tryed to buy them there for a boa I had who would only eat live prey, and I don't see how anyone can think this is wrong. Can you really say my snake should starve to death jsut because someone thinks it is cruel to feed live prey to another animal, this is the way of nature. 1st off this is a rare incident when there are 100’s of petsmarts 3 or 4 incidents is rare, I’m sorry it happened to this girl and her famliy, but I’m also sorry for Petsmart and all it’s employees who are getting a bad wrap.
2nd Petsmart does not sell live aniamls for feed, trust me I tryed to buy them there for a boa I had who would only eat live prey, and I don’t see how anyone can think this is wrong. Can you really say my snake should starve to death jsut because someone thinks it is cruel to feed live prey to another animal, this is the way of nature.

]]> By: Bob http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-103446 Bob Thu, 03 Jan 2008 05:44:07 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-103446 which store sells baby rabbits?? I though they had a policy not to sell live feeders? The PetSmart I go to here in Toronto has been great (but hey that is just one store) which store sells baby rabbits??

I though they had a policy not to sell live feeders?

The PetSmart I go to here in Toronto has been great (but hey that is just one store)

]]> By: Bane http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-102275 Bane Mon, 31 Dec 2007 17:11:36 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-102275 Petsmart sells baby rabbits, I believe..to be fed live to snakes. Petsmart should be avoided at all costs. They couldn't care less about pets. Petsmart sells baby rabbits, I believe..to be fed live to snakes. Petsmart should be avoided at all costs. They couldn’t care less about pets.

]]> By: stefani http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101563 stefani Sat, 29 Dec 2007 23:23:41 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101563 Re: "Joan you are so right. I do not expect everyone at Petsmart to be a vet tech…" Not to digress, but did you know that PetSmart's affiliated Banfield clinics require only a HS diploma for people to be hired as "pet nurses" -- e.g., the equivalent of vet techs? Seriously, I am not kidding. No experience or training requirements. No licensure, certification, or prior veterinary experience. Just a bunch of platitudes about attitude and an HS diploma. To see for yourself, just browse career opportunities on the Banfield website. There are MANY reasons to be afraid of those places. Stefani The Toonces Project http://www.TheTooncesProject.com "Is Your Pet Safe at the Vet?" Re:

“Joan you are so right. I do not expect everyone at Petsmart to be a vet tech…”

Not to digress, but did you know that PetSmart’s affiliated Banfield clinics require only a HS diploma for people to be hired as “pet nurses” — e.g., the equivalent of vet techs?

Seriously, I am not kidding. No experience or training requirements. No licensure, certification, or prior veterinary experience. Just a bunch of platitudes about attitude and an HS diploma. To see for yourself, just browse career opportunities on the Banfield website.

There are MANY reasons to be afraid of those places.

Stefani
The Toonces Project
http://www.TheTooncesProject.com
“Is Your Pet Safe at the Vet?”

]]> By: hazel http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101457 hazel Sat, 29 Dec 2007 18:38:23 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101457 Joan you are so right. I do not expect everyone at Petsmart to be a vet tech...but I do expect that Petsmart gives them training on what to do in an emergency such as a loose dog...and claims that that would raise prices too high are simply wrong. We should be able to expect that those who handle our fur kids know what to do when something goes wrong. Training to call....to get a treat...to shut the door is not rocket science and should not be financially prohibitve.....such traing might have save a life. Joan you are so right. I do not expect everyone at Petsmart to be a vet tech…but I do expect that Petsmart gives them training on what to do in an emergency such as a loose dog…and claims that that would raise prices too high are simply wrong.

We should be able to expect that those who handle our fur kids know what to do when something goes wrong.

Training to call….to get a treat…to shut the door is not rocket science and should not be financially prohibitve…..such traing might have save a life.

]]> By: Joan http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101181 Joan Sat, 29 Dec 2007 03:14:53 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101181 Doesn't matter to me if it was Petco or Petsmart, local groomer, or some one's backyard. Negligence is negligence. And they sound like a bunch of idiots. I would sue if possible. Poor dog and poor family. All those chances to get the dog, inexcusable. Doesn’t matter to me if it was Petco or Petsmart, local groomer, or some one’s backyard. Negligence is negligence. And they sound like a bunch of idiots. I would sue if possible.
Poor dog and poor family. All those chances to get the dog, inexcusable.

]]> By: Carol http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101036 Carol Fri, 28 Dec 2007 19:44:42 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101036 Lynn says: December 28th, 2007 at 1:52 pm He said bye-bye!! I think! My guess is he did not like the fact this blog talks badly of big business---I think he must be new as if he were here for all the news Itchmo has uncovered and posted, he probably would understand the posts here! Nevermind all of us so adversely affected by the big businesses! Lynn says:

December 28th, 2007 at 1:52 pm

He said bye-bye!! I think!
My guess is he did not like the fact this blog talks badly of big business—I think he must be new as if he were here for all the news Itchmo has uncovered and posted, he probably would understand the posts here! Nevermind all of us so adversely affected by the big businesses!

]]> By: Lynn http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101028 Lynn Fri, 28 Dec 2007 18:52:07 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101028 I am clueless as to what this message means. Can someone interpret? Larry Sheldon says: December 28th, 2007 at 10:56 am "Buhbuyeee." I am clueless as to what this message means. Can someone interpret?

Larry Sheldon says: December 28th, 2007 at 10:56 am
“Buhbuyeee.”

]]> By: Carol http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101012 Carol Fri, 28 Dec 2007 18:10:11 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-101012 Larry Sheldon says: December 27th, 2007 at 10:43 am To answer your questions--- Yes Yes Yes And if you've got the time, I'll explain. Larry Sheldon says:

December 27th, 2007 at 10:43 am

To answer your questions—
Yes
Yes
Yes

And if you’ve got the time, I’ll explain.

]]> By: Larry Sheldon http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-100962 Larry Sheldon Fri, 28 Dec 2007 15:56:42 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-100962 Buhbuyeee. Buhbuyeee.

]]> By: Sharon http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-100920 Sharon Fri, 28 Dec 2007 13:11:08 +0000 http://www.itchmo.com/another-dog-gone-missing-and-hit-by-car-during-petsmart-grooming-appointment-4305#comment-100920 The moral of this story is don't take your pets to Petsmart or Petco to be groomed. If you do, stand outside the door and watch what is going on. I tried to buy a Christmas toy at both stores that was not made in China. There was not a single one in either chain. I only shop for pet food there because of lack of options elsewhere where I live and even then I can only use about 5% of what they sell. The rest is crap. That little girl lost her dog and Max lost his life because her parents were stupid. Petsmart made a mess of it but they are ones that chose to take him there and leave him there while they shopped at Home Depot? The moral of this story is don’t take your pets to Petsmart or Petco to be groomed. If you do, stand outside the door and watch what is going on. I tried to buy a Christmas toy at both stores that was not made in China. There was not a single one in either chain. I only shop for pet food there because of lack of options elsewhere where I live and even then I can only use about 5% of what they sell. The rest is crap. That little girl lost her dog and Max lost his life because her parents were stupid. Petsmart made a mess of it but they are ones that chose to take him there and leave him there while they shopped at Home Depot?

]]>