Janie Phillips of Bakersfield, California is mourning the loss of her nine-year-old dog Tanya.
Phillips went to a Southwest Bakersfield Petsmart to have Tanya’s nails clipped. And the last thing Phillips ever expected was Tanya to die during her grooming appointment.
She believes the muzzle that was used on her Cocker Spaniel may have been too tight and caused Tanya to suffocate. But Petsmart said the muzzle was on correctly.
Tanya was rushed to the vet, but unfortunately she died. Phillips decided to not do an animal autopsy, and when she changed her mind, Tanya had already been cremated.
Petsmart offered to pay for all of the costs and sent over a house plant to Phillips’ house as a condolence.
“That plant is not going to keep me company. I canâ€™t pet that plant,” said Phillips. She said her best friend can never be replaced.
Petsmart is still pursuing an investigation into what happened with Tanya’s death.