Dog Owner Claims Petco Sold Expired Dog Food

MasonA dog owner, Marc, claims that he unknowingly bought expired dog food from Petco for his Yorkie, Mason.

Marc said his Yorkie began throwing up on Tuesday and had a lack of appetite, and Marc began to worry when Mason threw up six times in one day. He took him to the animal hospital, and the veterinarian said Mason may be dehydrated.

Mason seemed to be a little better the next day, but he was not back to normal. Marc then took him again to the vet, and Mason has spent two nights under the vet’s watch.

Marc then checked Mason’s pet food and saw that there were expired dates on the canned food he purchased from Petco. He said that there were expiration dates from 2004 on Eukanuba canned dog food. Her purchased five cans, and two of them have the 2004 expiration date. Marc is uncertain if there were more that had the expired dates since he threw some away already.

Mason is doing better and will be coming from the animal hospital today.

Marc emailed Petco in regards to the situation, and he has filled out an incident report and sent copies of medical bills to the company to be reimbursed.

He does admit that he should have checked the expiration date on Mason’s food, but he said that he expects retailers to sell food that is unexpired and safe.

Source: The Consumerist

(Thanks menusux)

21 Responses to “Dog Owner Claims Petco Sold Expired Dog Food”

  1. Bridgett says:

    I hope Mason fully recovers. Just another thing we need to check when buying our pets food. In the past I might have trusted a pet food retailer, but not anymore.

  2. Anonymous says:

    Years ago, I bought some canned Wellness at Petco. I remember thinking how odd the texture of the food was, it was drier and kind of crumbly. Of course the date code on the can was in secret code that could only be decoded and understood by calling the manufacturer. Which I did call Old MOther Hubbard and found out that the food was about 2.5 or so years out-of-date. OMH off-handed blamed Petco for the expired food on the shelf. I had purchased several cans and went back to Petco and plenty more was on the shelf. I told the Manager who then blamed OMH for why the expired food was on the shelf. She said the OMH representative who comes around to the store was responsible for the stock rotation, etc. Anyhow to wrap this up, I went to another local Petco and found the same thing- expired food, although not quite as old as the first Petco, I think maybe these were outdated about a year ( this event occurred quite some time ago…). Notified this store Manager & OMH again, let both parties know they were playing the blame game on one another etc., and that this was the SECOND Petco store I found expired food. Well WEEKS went by and the food was still on the shelf at both places!! I was talking to the walls, as nobody did NOTHING…

  3. Diella says:

    Poor Mason…thankfully he is ok. I don’t fully trust any pet store so I always always check expiration dates on anything I buy for my Coby and if it doesn’t have one, then I don’t buy it. It’s a good habit to get into, not only for our furbabies food but for our own as well.

  4. Tara V says:

    It is scary to think we should even have to check dates on dog foods we purchase. The stores should be on top of making sure food that is years out dated is not on the shelf!

  5. kaefamily says:

    Good luck trying to decipher the expiration dates on all food items sold at Trader’s Joe!

  6. Kaffe says:

    I’ve also unknowingly bought cans of cat food that were expired. Fortunately, I looked at the “use by” dates before I opened the cans to feed to the cats. I took the cans back to the store I bought them from. But doesn’t that just annoy you? Why don’t they (the stores) check these things themsleves?

  7. KimS says:

    I hope Mason recovers. I check ALL my food for expiration dates ALL the time. You can’t be too careful.
    My favorite pet food store left a bag of food out that was a little expired and I told them and they pulled it out of there and apologized. Oversites happen. Petco is sorta inept though. Just proactivally read the ingredients and the expiration dates. It’s not that big of a pain compared to having to hospitalize your pets.

  8. Anonymous says:

    Well of course I check all of my pet food and human food expiration dates when I CAN. That’s a big problem… many products are in ‘CoDE’ where you don’t have a clue what it means unless you call the manufacturer. It’s not quite as easy as it sounds to avoid potentially expired food items as often each manufadturer has their own special codes they use, therefore you can call several manufacturers each and every week for every shopping trip to decipher the ‘code’ on the packaging. I am sure that since even at my local grocery stores I can find food items that are out of date with date codes that I can read clearly, betcha there are just as many, if not more, in ‘code’ sitting on the shelf just waiting for purchase.

  9. 5CatMom says:

    Hope Mason recovers. You can’t be too careful these days when buying food for pets or humans.

  10. Purringfur says:

    I hope Mason is OK.

    I think a lot of the problem is that the stockers don’t always take the time or are too lazy to rotate the goods. It’s easier for them to just place the new product in front of the older stock to make the shelf full. The older stock just stays at the back of the shelf through who knows how many restockings. I’ve seen this with bagged lettuce, peanut butter, you name it. I think it’s laziness.

    I’m a date checker!

  11. Concha Castaneda says:

    Here in Columbus expired people food goes to the food pantry. I would imagine that high dollar salaries run the pantries. I doubt very much that the fact that so much expired food is redistributed; comes out at the fund raisers! I think if people knew their donations were not purchasing food for the homeless but instead were jeapordizing poor people…they just would not donate. This is all kept hush hush of course…I have been told that it is a win win situation!

  12. Nora and Rufus says:

    I wonder when some people will wake up and realize that Eukanuba and Iams is trash and every time you open and feed a can or open a bag of dry you are playing Russian Roulette with your pets life. Just like all the commercial brands of pet food.

  13. Lynne says:

    Have you noticed how American consumers have become accustomed to bearing the responsibility for checking food safety? I pay taxes so the government will do this. I shouldn’t have to. It is like this in all aspects of our lives. Dirty water? Buy a water filter instead of demanding action from the local agency. Dirty air? Buy air filters.
    Unsafe food? I’m sure some entrepeneur will come up with a food testing device… for $19.95.

  14. Anonymous says:

    Even human foods are sold after the expiration dates have passed so why are we so surprised to see expired pet food still being sold? Check out the foods at some super-markets especially ethnic ones.

  15. MaineMom says:

    I’ve found more than a few “human” food products at both Raley’s (NobHill/BelAire) and Safeway with expired dates, and pointed them out to an assistant mgr or mgr each time. Their stockers seem to be a bit more conscientiious about dates lately.

  16. Brigitte Smith says:

    Just appalling. Personally, I don’t use any packaged or canned pet food, but there are millions who do. And they certainly deserve better than this. As do their pets.

  17. Nikki says:

    I used to be an in-store sales rep for a “major” pet food manufacturer and I can’t tell you how absolutely common it is for chains like Petco and Petsmart to have tons of expired food on their shelves. In one busy PetSmart alone, within 30 minutes time, I pulled 26 bags of expired dry food from the shelves - and that was just the food from my particular company. The help at most Petcos and PetSmarts are too lazy to pull the expired products so they just throw the more recent stock on top of the old bags or in front of the cans/pouches, leaving the expired stuff on the shelves. During my stint, it was not unusual to find foods and/or treats that were over a year expired. Worse, I found most of the store managers and employees of these stores to be completely unresponsive or caring that they had so much expired food on their shelves.

  18. abcdefghijklmnopqrstuvwxyz says:

    awww poor mason he is soooooooooo adorable i hope you feel better mason!!!!!!!!!!!! :)

  19. Judy says:

    Well during the food recalls I purchased some food at a Petco and I always check the expiration date on cans BUT I also do not buy dented cans and I was not thinking clearly because I had just put my second cat to sleep the day before. Plus I had a bunch of papers with all the recalled food listed on it and was paying more attention to that.

    This sounds like I am making excuses for my stupidity but I ended up with a can of food that expired two years previously and fed it to my already sick cat. She threw up and didn’t seem to have any long term effects from this however the manufacturer took no interest in this at all. Petco headquarters promised to have ALL stores check for expired food which I do not believe ever happened since the next time I was at the store noone seemed to know what I was talking about when I mentioned it.

    Petco did send me a $10 gift card but that was it and of course they send me “coupons” for surprise brands of food that had been previously recalled.

    I am not impressed with them nor am I surprised at this story I hope this dog recovers. And yes everyone should check for expiration dates but sometimes even those of us who are very careful miss one.

  20. MilesandBen says:

    This is a great reason to start shopping at a locally-owned pet supply store. Usually these businesses are small enough and lack the warehouse space that Petco has. This means that they have to order their supplies/food in small quantities and rotating the stock is easier. Personal and professional responsibility is another plus. If you notice something and tell an employee that person has a higher stake in the welfare of the business and will likely do something about it.

    Also, Petco hires teenagers. These kids are just looking for beer money and don’t really give a hoot about their job.

  21. Priss says:

    The same thing happened to me recently! I bought a 15 pound bag of Royal Canin from Petco and my 3 kittens all had diarrea, and one of them was vomitting. The vet couldn’t find anything wrong with them, and could only assume that it had something to do with their food. When I got home I noticed that their food was 5 months past their expiration date. The store manager was very cooperative and gave me my money back. Now I’m worried about the other pets who are sick due to incompetent people!

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