The person who sent in the mixed sample of dog food to Expertox, which was found to have acetaminophen in the sample, emailed us this response:
I picked up the bags on July 4th from my dealer, who is 100 miles away. Several of us here feed Canidae and make one big order every couple of months, and the dealer either meets us about 35 miles away or we go there, depending on everyone’s schedules.
My friend kept bugging me to test the foods I feed to be sure they were safe because of all the troubles with other foods, so I finally did. I sent 2 samples to be tested: one was a composite of Canidae Lamb/Rice (manufactured June 6th) and the original All Life Stages (manufactured June 7). The other was a composite of California Natural adult lamb/rice and puppy lamb/rice.
Originally the lab, reading composite on the order, combined samples form both bags and ran a composite of all 4 foods. That came back showing acetaminophen. They realized that I had ordered two tests of two different composites, redid the tests, one of Canidae and the other of California Natural. The CA Natural came back fine; the Canidae showed acetaminophen.
I contacted my dealer first, and she wanted to contact her rep. I told her I’d wait until the next day to call the Canidae main office. She was leaving for dog shows and evidently didn’t get hold of her rep, because Canidae began getting calls and e-mails before I had a chance to call them. I’m in daily contact with Canidae, gave them permission to send part of my sample for further testing. We’re also discussing my sending them an unopened bag from the same batch for more testing. Wish everybody would leave them alone and give them some peace so we can work on this.