Menu Foods has posted information regarding the reimbursement process for veterinary care costs on its Web site — almost 2 months after the initial recall.
The form (PDF) also lists more than 50 class action lawsuits being filed in the US. Receiving reimbursement would mean that you “release any and all claims for damages.” So consider carefully if you would like to proceed with getting a reimbursement directly from Menu Foods.Â A separate Canadian process is available (PDF).
Unfortunately, filling out the form requires several pieces of information from the recalled food packages, which many pet owners have discarded or returned based on the recall instructions previously provided to consumers. No instructions are given on how customers will be reimbursed if they are unable to provide full information due to the lack of recalled food containers.
If you have dealt with the Menu Foods claims company and have more information, please email us.