More SmartPak Dry Dog Food Recalled

On May 2, SmartPak recalled all orders of LiveSmart Adult Lamb and Brown Rice. This product tested positive for presence of melamine in a test received on May 2. After their first recall of LiveSmart Weight Management Chicken and Brown Rice, SmartPak sent all of their other dog food for testing, and Adult Lamb and Brown Rice came back with positive results. SmartPak is dry food and is made by Chenango Valley.

SmartPak is saying that this is odd because this particular dog food doesn’t contain any rice protein concentrate, wheat gluten or any of the other ingredients that are on FDA’s import watch list. They are saying it may be cross-contamination. (Oh by the way, it took 48 hours for the FDA to put up the press release).

NOTE: Many Menu Foods clients affected by Wednesday’s recall expansion are finally issuing their own press releases. Those companies are already listed in our recall list. Use our search feature to find news on affected brands.

The full release after the jump.

(Thanks Mike)

FOR IMMEDIATE RELEASE — Plymouth, MA – May 3, 2007 –On 5/02/07, SmartPak Canine executed a voluntary nationwide recall on all lots of LiveSmart Adult Lamb and Brown Rice food. This product tested positive for presence of melamine in a test received earlier in the day.

The LiveSmart Lamb formula is only sold in portion-paks shipped straight to the consumer’s home each month, so there are no bags of potentially affected product on store shelves anywhere in the country. The focus of the recall has been informing affected customers via telephone, email, and letter. Ninety-nine percent of the roughly 220 pet owners feeding LiveSmart Adult Lamb via its portion pak pet food subscription service were contacted by live phone contact or message, and/or email. The company has had live contact with the majority of affected pet owners, and is continuing an aggressive outreach program to ensure that the notification has been received. To reduce likelihood of pet owners continuing to feed the food, replacement product is being shipped to affected customers free of charge.

At the time the recall was initiated, there had not been any ill effects reported in dogs. Through the efforts to reach out to all customers, the company has become aware of two instances of vomiting and learned that a 10 year old Rottweiler had passed away two weeks previous to the recall. These reports have been forwarded to FDA and are being investigated by the company’s Medical Director to determine if they are connected with the LiveSmart Adult Lamb formula. The company has asked that any dogs showing signs of kidney illness (loss of appetite, weakness, vomiting, diarrhea, excessive thirst) be seen by their veterinarian.

The company is presently investigating the source of the contamination in conjunction with its contract manufacturer, Chenango Valley Pet Food. The LiveSmart Adult Lamb formula does not contain rice protein concentrate nor wheat gluten. All the meat and vegetable matter, with the exception of New Zealand lamb, is of US origin. It appears that the product may have been cross contaminated at the Chenango plant by a prior batch of food unassociated with SmartPak that contained an ingredient that had been contaminated with melamine.

SmartPak has also tested each of its other four brands for melamine contamination, and there was no melamine detected in the samples of these foods. Those brands are LiveSmart Adult Chicken and Brown Rice, LiveSmart Senior Chicken and Brown Rice, and LiveSmart Puppy Chicken and Brown Rice.

Questions regarding this recall may be directed to Paal Gisholt, the company’s president and CEO, who may be reached at 800 461-8898. Affected customers are asked to call the company’s toll free customer service number at 800 461-8898, which is available 24/7. Additional information will be reported on the company’s website as it becomes available.

367 Responses to “More SmartPak Dry Dog Food Recalled”

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  1. ally says:

    And so it begins.
    I was so hoping this week end was going to be different.

  2. elizabeth says:

    It’s sad, but no, it’s not “unexpected” at all. After the revelations of the past 6 weeks we now understand that absolutely ANYTHING can be in the cans, pouches and boxes of pet food no matter what the label says or what the original recipe was supposed to be. The manufacturing plant “partners” have not only poisoned innocent animals and broken pet owners’ hearts and spirits , but they have also ruined small independent businesses who trusted them to honor their contracts.

  3. Rachel N. says:

    Well at least Smartpak took the initiative to test all their food and contact their customers even if they only bought the food once, and bought it over a year ago!

  4. Debra says:

    “This was unexpected, since the formula does not contain rice protein concentrate, wheat gluten, or any of the ingredients on FDA’s import watch list.”

    Does this mean the melamine is in some OTHER ingredient also?

  5. Fiona says:

    So what in the world does this mean.???!!!!!!!!

    They say…….
    This was unexpected, since the formula does not contain rice protein concentrate, wheat gluten, or any of the ingredients on FDA’s import watch list.

    Now what!!!!!!!!!!!!!!!

    Is anything safe right now???????

  6. Rachel N. says:

    I contacted Smartpak and was informed that the FDA is still performing tests. If you have questions about their food specifically I would definitely call their 800#. They called me on Wednesday night to let me know about the recall and I had only ordered that type of food once, in March of 2006.

  7. elizabeth says:

    Debra, possibly a new ingredient is involved but IMO more likely it means someone at Chenango slipped a little extra protein into the formula without authorization from Smartpak. So horrible. The lawyers of America are going to have a field day.

  8. SandyC says:

    A lot of these recalled dog foods seem to contain brown rice. American brown rice?? hmmm

  9. Lisa Clay says:

    What about other products that contain BROWN RICE? Are they safe? Could the brown rice have been imported to a supplier in the US without the knowledge of the company?

    Many of the foods I’ve just started feeding contain it (none were recalled, none were made by Menu or in any Menu owned location).

  10. 5CatMom says:

    Does anyone know who makes Smartpak?

  11. elizabeth says:

    Hey, we’re runnning a little low on whole brown rice here at the factory…..NO PROB!!!!we’ll just use some nice fresh rice protein concentrate instead. Who’ll ever know?

    Sarcasm steam released. Feel better now.

  12. Lisa Clay says:

    Hi to Elizabeth - you are PROBABLY correct! I bet that’s what is discovered.

    Again, DO ANY of the COMPANIES CHECK ANYTHING!?!

  13. Rachel N. says:

    Well Hopefully more companies will jump on the band wagon and have all their food tested whether or not it contains rice protein, wheat gluton or not! Many dog food companies have their foods manufactured in the same plant, and there is the risk of cross contamination.

  14. SandyC says:

    Apparently there is a brown rice protein that is exported from China. (Well of course) Wonder if this would be worth looking into?

    This is a list of exporter and there’s a lot of them:

    http://tinyurl.com/36b2br

  15. 4lgdfriend says:

    “It appears that the product may have been cross contaminated at the Chenango plant by a prior batch of food unassociated with SmartPak that contained an ingredient that had been contaminated with melamine.”

    Translation: an ingred was substituted wholesale OR the plant mixed cheaper ingred into more expensive ingred to increase profit.

    Translation: Crooks and Liars, all.

  16. 4lgdfriend says:

    i.e., petfood labelling requirements are worthless.

  17. Monika says:

    Where in the world is TERIC?

    Now i’m worried. For a poster who appeared here frequently and made an announcement of independently testing some food (Felidae and Kumpikat) and then to just disappear? It’s not adding up.

    Anyone know if teric has been posting?

  18. Joesmom says:

    Senator Durbin from IL has a letter on his website to send to the FDA
    http://ga3.org/campaign/petfoo.....etfood_web

  19. denni says:

    Western Family’s in Canada has just issued a recall notice on their foods
    due to possible cross-contamination during mfg at Menu.

    http://www.cnw.ca/fr/releases/.....c4929.html

  20. Trudy Jackson says:

    Is this starting to sound like We live in a Third World Country? I guess We don’t grow anything, and there are no secrets. Right!! Trudy

  21. Eric says:

    Monika,
    The disappearance of Teric is quite weird. I have been very (im)patiently waiting for his test reults, but he’s gone MIA.

  22. Karen says:

    Monika:
    I have been looking for Teric many, many, many times a day (& night) all this week. It is very strange…….

  23. Steve says:

    Howl911 is still MIA also.

  24. teric says:

    Here I am. I’ve been out most of the week. Sorry to have made you guys wonder. The results are expected out today. It’s taking longer because I’m having the food tested for more than just Melamine.
    I will let you know as soon as I know something.

  25. menusux says:

    Re: Western Family Recall–their website has a cat food which is NOT listed on Menu’s Western Family Links:

    http://www.cnw.ca/fr/releases/.....c4929.html

    Dec/06/09 to Jan/24/10 Western Family Sliced Chicken & Turkey Cat Food
    85g UPC# 6263919598

    SmartPak & Drs. Foster & Smith (Recalled Adult Lite Cat Food & Adult Lite Dog Food-both dry-) both are produced at Chenango as per the petfoodlist website. This must be where the cross-contamination came from–the Drs. Foster & Smith dry foods containing RPC.

    (Let’s see how long it takes for Menu to make the change for Western Family and whether there will be a press release on it or not.)

  26. Eric says:

    Teric,
    So great to here from you! I for one was afraid something bad may have happened to you. And please do post the test results as soon as you get them. If you don’t mind me asking, what all are you testing for?

  27. Karen says:

    Teric,

    Welcome Back! As you can see, you were missed!

  28. teric says:

    Eric,

    I’m having it tested for everything that has been even slightly mentioned.
    Melamine, Aminopterin, Amilorine, Amiloride & Cyanuric Acid. I think that Melamine is the biggest concern but decided to test for it all anyway even though it took longer.
    I will let all of you know how it comes out.

  29. Monika says:

    Teric! Glad to see you’re back! We’ve all been anxiously waiting. I’m also happy to hear you’re testing for more than just melamine. Please check in with us as soon as you get the results.

    Thanks!

  30. Bonni says:

    It says this is how it happened, not another ingredient. . . right??

    ” It appears that the product may have been cross contaminated at the Chenango plant by a prior batch of food unassociated with SmartPak that contained an ingredient that had been contaminated with melamine. “

  31. teric says:

    Karen,

    Thanks. I’m sorry to have left you guys in the dark. I should have let you know I wouldnt be around and posting for a few days.

    I do wish we were all chatting under different circumstances. This appears to be getting worse all the time not better as I had hoped.

  32. Bonni says:

    I think Canidae and Honest Kitchen are smart to test each batch just in case (even though neither contains those ingredients). Probably ALL companies should test every batch before releasing to market, right?

  33. Monika says:

    Bonni,

    I’m glad to hear Canidae & Felidae is doing testing as I started feeding the Felidae dry to my cats. Glad to see Honest Kitchen (which i don’t use) is doing the same. Another one to add to that list is Kumpikat (and i’m sure Kumpi for dogs as well) - they are testing each batch before releasing. I also use the Kumpikat dry.

    This was posted by Evy (the president of Kumpi) on thepetfoodlist.com forums:

    « on: May 01, 2007, 09:47:45 PM »
    I just wanted to share something that will bring comfort to those who buy products manufactured at Crosswind Petfood. They have begun a new protocol where we can have our product made and they will store it while samples of the dry product are being analyzed for melamine specifically. The ‘dries’ that go into the food are being tested as well, but I think it’s pretty cool for them to do this.

    It will mean offsetting some of the production protocol, since in the past they run production and then ship after the food has cooled to ambient temperature. It’s a huge commitment on their part to offer to store xxx tons of food until the tests come back and the load can be released ‘melamine tested, melamine free’ and the neat thing about doing business with a small company like them, is they KNOW what it’s like to be a small company!!

    They have always exercised extreme caution anyways, but I am really psyched to know they put this into place for their customers (like me) who want to offer the safest products to their customers (like you) and it just is a good thing for the general public to know. This IS being taken very seriously and dealt with professionally

  34. Eric says:

    Bonni,
    Where did you hear that Canidae/Felidae are testing all batches? There’s nothing on their website.

  35. Karen says:

    I hear Kumpi is testing also, but I can’t find reference to verify on Evy’s website. I also noticed that my Kumpi bag does not have any dates printed on it (best buy, etc). Maybe it is there and my eyes are now soooo strained I just don’t see the print against the silver.

  36. Andrea says:

    Well, it is Friday. I expect more news dumps later in the day.

    It’s always been that way -before the pet food fiasco ever began.

  37. Eric says:

    Karen,
    Evy has never said on the website that Kumpi is being tested, but she has posted at the Pet Food List and here on Itchmo. Here’s what Evy had to say about the date/lot stamp:

    The volume (of KumpiKat) that we’ve done has been so low and sold mostly in local stores, they have the current product to refer to for exp. date. The food you received was made in January of this year. I am adding printing up labels for those to my ‘list of things to do’.

    The full info can be found here: http://thepetfoodlist.com/foru.....opic=36.15

  38. K9Rescue says:

    teric -
    Where did you send the food for testing & can you provide contact info? I’ve got some Royal Canin [U.S.] Urinary SO canned that was Rxd for my kitty who *suddenly* had bladder & kidney stones late last January (no prior history of UTI etc). He would get frothy & projectile vomit within 10 minutes of eating the Royal Canin, but no problems with his normal food. I stopped feeding the RC then, but still have 2 cans. I’m thinking it should be tested. Bare minimum, it should be pulled …. it’s got BHA/BHT in it. TIA.

  39. Monika says:

    Karen,

    I brought up the issue of no date on my own bag of 4lb. Kumpikat food I just received Wednesday. I thought I was just not seeing it on the silver bag. It kind of worried me that there wasn’t a way to ‘track’ my bag. But this is the answer I received on the Kumpi forum and I can live with that:

    Sorry, the volume that we’ve done has been so low and sold mostly in local stores, they have the current product to refer to for exp. date. The food you received was made in January of this year. I am adding printing up labels for those to my ‘list of things to do’

    http://thepetfoodlist.com/foru.....t=next#new

  40. Karen says:

    Eric:

    Thanks for the update. I should have seen that….

  41. Karen says:

    Monika:

    Thanks as well. Sorry to have you both go to all that trouble for something I should have noticed.

  42. Eric says:

    Karen,
    No problem at all. Glad to help!

  43. Bonni says:

    Re: CANIDAE. . . I spoke with John last week, and exec at the company. I talked to him for some time. He was the one who told me they were testing each batch voluntarially. Someone on my dog list said that she’d been told the same thing by the Canidae rep at a dog show several weeks before that.

  44. justjeneric says:

    Teric, thanks for taking this upon yourself. We are all very anxious to hear the results.

  45. teric says:

    K9Rescue,

    Accutrace Testing in Arlington.

    www.accutracetesting.com

  46. Eric says:

    Teric,
    Sorry to be so bothersome, but any idea when today you might get the results? The anxienty is rather torturous.

  47. Eric says:

    Just an FYI to those feeding KumpiKat, here’s something Evy posted here a few days ago:

    …the food that you got was from the January run of KumpiKat and if you want to email me, I’d be more than happy to forward you emails on all of the positive feedback I’ve gotten about the product. My own Tonga kitty grrrl is doing really well and my manufacturer tested all their retains from the past ten months (so far lol and still going!) and have come up totally clean for the melamine specifically. I know that how little the kibble is throws some cats off and I know that generally speaking KumpiKat cats seem to eat less kibble than some other brands out there. So, I’m just wanting you not to worry k?

    As a matter of fact, I’m really proud how my manufacturer is handling this all and they’ve implemented a new system (and it’s been a royal pain for them, I’ll assure you to do this storage) where they are testing all dry food products for melamine before shipping them out. It requires a bit more lead time for the companies who do business with them, since they have limited space and now instead of doing a production run and shipping, it’ll be a production run, testing and then shipping. As a pet food company, we don’t *have* to do this, but I’m betting everyone will!!!

    My next run of food will be the third full week of this month and will probably put my trucking into the next week, but it’s worth it! The nice thing about doing business with such a small company is that they KNOW what it’s like to be a small company :)

  48. teric says:

    Eric,

    I feel the same way. It should be very soon. Before 5pm for sure.

  49. Eric says:

    Teric,
    Thank you again…and I hope I’m not being too annoying.

  50. teric says:

    Eric,

    You are not annoying at all. I am however very annoying to the lab people right now.

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