We applaud this move by Nutro to remove all wet foods that contain wheat gluten and we agree with Nutro CEO’s sentiments. Checking UPC codes, dates, etc. only causes confusion in stores as well as homes. Customer-centric companies should do us all a favor by removing entire lines of products, not just certain dates or codes. We’ve heard too many reports of recalled food still sitting on store shelves because of all the confusing information that’s been dribbling out over the last month. Simple instructions like this help us save our pet’s lives.
“Pet owners are fed up with confusing information regarding the Menu Foods recall,” said Dave Kravis, President and CEO of Nutro Products.
Full release after the jump.
(For emailed alerts about future recalls and other important news, sign up for our free Itchmo Pet Safety Alert.)
Nutro Products Orders Removal of All Wet Pet Food Products Made by Menu Foods With Wheat Gluten
Nutro Dry Foods, Biscuits and Treats are NOT Manufactured by Menu Foods and
are NOT Affected by Recall
CITY OF INDUSTRY, Calif., April 10 /PRNewswire/ — Earlier today, Menu
Foods expanded its recall of wet pet food products to include additional
wet pet foods suspected of containing melamine from Chinese supplied wheat
Given this new information and the confusion in the marketplace, Nutro
has ordered ALL Nutro wet pouched and canned foods made with wheat gluten
be removed from store shelves regardless of the date of production and asks
pet owners to stop feeding those products to their pets. Nutro is taking
this action even though the Menu Foods press release indicates that only
certain dates of production at its plant were affected.
“Pet owners are fed up with confusing information regarding the Menu
Foods recall,” said Dave Kravis, President and CEO of Nutro Products. “I
had previously ordered a broader recall of affected products than what Menu
Foods had suggested. Given this new information from Menu Foods, I have
ordered all wet pet food products containing wheat gluten to be removed
from store shelves. Our dry pet food is not made by Menu and remains
unaffected by the recall.”
As a result of this new information, Nutro has suspended all shipments
to retail stores of Nutro’s wet canned and pouch products that contain
wheat gluten until Nutro is able to confirm their safety.
Nutro Products is asking all customers who have the following Nutro wet
pet food products (which are made by Menu Foods and contain wheat gluten)
regardless of “best by date,” to immediately stop feeding the products to
* All Cat Pouch Food Products
* Listed Cat 3.0 oz can products
* All Dog Pouch Food Products
* Listed Dog 12.5 oz Canned Products
A detailed list of all recalled products may be found at
Nutro’s products are 100% guaranteed and all returned product will be
refunded. Customers should return products affected by the recall to the
retail location where they purchased the product.
The Menu Foods wet pet food recall does not include Nutro’s dry pet
food. Nutro’s dry pet foods are not produced by Menu Foods and do not
contain wheat gluten. Nutro’s dry pet foods, biscuits and treats — over
90% of the pet food Nutro sells — are not involved in the recall and
remain safe for pets to eat. Menu manufactures only wet, canned and pouch
products for Nutro.
Nutro customers may check Nutro’s website (http://www.nutroproducts.com) or
contact Nutro’s Consumer Hotline (800) 833-5330 for further information
about its products. Nutro’s website will be updated as more information