UPDATE 4/5: Received an email response from the CEO of ChemNutra: “Sally Miller was not involved in any way with Xuzhou Anying’s ISO certification. Sally has no affiliation whatsoever with that company.”
Xuzhou (supplier of tainted wheat gluten) trumpets their “certificates of ISO9001:2000 international quality management system.” Getting ISO certification requires that the company go through an independent audit to ensure that they are following correct quality assurance processes. Although not a guarantee of quality (no doubt now), there’s a reason why companies trumpet their ISO certification — it implies a higher quality standard.
We also read that the president of ChemNutra, Sally Miller, has been “certified in China as an ISO 9000 Chief Auditor.”
We would like to know if Ms. Miller had anything to do with the certification of her supplier. And whether she verified their quality standards, using her expertise, before purchasing their products. Considering that China is the top country for ISO certification, it could just be a coincidence, but at the least, Ms. Miller should have been a far more knowledgeable expert on the proper testing of products. We have posed the questions to ChemNutra. We eagerly await a response.
After watching the CNN video, their facilities looked nothing like the ISO9000 facilities we have seen in the states.