Itchmo To Discuss Dr. Sundlof’s Interview On WGN Radio:
Itchmo will be on Steve Dale’s Pet World show on WGN Sunday night to discuss his interview with the FDA’s Dr. Sundlof. I know that some of you have sent in questions.
You can listen to it online. Details after the jump.
More Recall Reimbursement Stories: (Previous reimbursement stories.)
Today we have posted another email from a reader whose claim for vet bills was rejected. More on her story after the jump. The reason for the denied claim? “While your pet may have consumed some of the recalled product, testing of your pet has revealed that your pet did not suffer from renal/kidney failure from consuming the Nutro Product. Accordingly, there is no property damage as a result of the insured’s product.”
Sadly, her costs for diagnosing her pet isn’t something the insurance company will cover. It seems only fair that if a pet ate food contaminated with a toxin, the company whose name is on the bag should cover the testing costs.
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Listen to it online (click “Listen Now” at the top left of the page) on Sunday at 8-10pm Central Time.
Vet Bill Claim Letter From Reader:
My dog ate some of Nutro’s Natural Choice Seniors food that was recalled. He had started to pass bloody urine before I pulled the remainder of the can he was working on. It cost me a few hundred
dollars in vet bills to have his blood and urine tested and X-rays done. Thankfully, there was no permanent kidney damage.
I faintly remember one pet food manufacturer saying, early on in this debacle, that they would cover diagnostic tests fees, but I don’t remember which company that was. So I filed my claim with Nutro Products to have them pay for the vet bills. My dog’s vet was in support of my claim.
The Nutro Product people were quite understanding and concerned at the outset and asked me for all information, bills, the left over cans, etc. The entire claims process took about 6-8 weeks, during which time the claim was handed over to the Hartford Insurance Company (out of Toronto) who again needed all documents faxed to them as well. The supportive tones were waning, quickly.
At the end of this time, I received a very short, curt reply that my claim had been denied. The reason? “While your pet may have consumed some of the recalled product, testing of your pet has revealed that your pet did not suffer from renal/kidney failure from consuming the Nutro Product. Accordingly, there is no property damage as a result of the insured’s product.”
So much for covering the diagnostic test bills. I very much hope those whose pets were injured or died because of tainted food receive the compensation which they are certainly due.