Recall Update: Wednesday

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Note to commenters: Racism and hate speech will NOT be tolerated. Please keep the comments friendly for all readers. Thanks to the vast majority of posters who have been so polite and helpful.

(Thanks Jordan for the Iams info.)


Dear Valued Pet Owner:

We are committed to putting your pet’s health and well-being first. This commitment is why we took immediate action following the announcement of the Menu Foods wet food recall. Our actions have been focused on providing pet owners with information on what foods are safe, removing all recalled food from store shelves, and reviewing our own production systems to ensure our highest quality standards are met now and in the future.

We’ve dedicated more than 60 years to developing our very best in pet nutrition. For us it’s more than just a job — our passion is caring for the well-being of a family member.

We can assure you:

You can feel safe and confident in feeding all Iams dry dog and cat foods, as well as any wet foods that are not on the Menu Foods recall list. You can go here to see the specific list of recalled wet pouch and canned products.

All of our dry dog and cat foods, as well as our non recalled wet foods, DO NOT contain wheat gluten, which was identified as the contaminated ingredient in the Menu Foods recall. In fact, Iams dry dog and cat foods are made exclusively in our own manufacturing plants and not by Menu Foods.

At Iams we promise:

* To provide the highest standards of quality in our production facilities.
We will do this by working with independent industry experts to review and critique our quality measures. We suspended all Iams wet food production at the affected Menu Foods plant, and production remains suspended. Effective immediately, we will take the added step of certifying the quality and purity of every new source of ingredients that our suppliers use in the products. Our specific approval will be required before any supplier can change any of our unique ingredients.
* To dedicate ourselves to outstanding research and development for the most advanced knowledge of pet health and nutrition.
We’re working with veterinarians, nutritionists and other experts to help advance our more than 60 years of experience and knowledge of pet well-being. We are dedicated to improving our existing products and creating new ones that truly make a difference in the lifelong health of our pets.
* To provide your pet with our highest-quality nutrition that’s veterinarian recommended.
Veterinarians have consistently recognized us for exceptional science-based nutrition and recommend Iams because of our high quality ingredients and tailored life-stage formulas. In fact, 4 out of 5 veterinarians recommend Iams to help dogs and cats live healthier, longer.* We stand behind every one of our high-quality ingredients and unique product recipes with a 100% money-back guarantee. You can be confident that Iams is always working on your behalf to provide only the best nutrition for your pet.

At Iams, we would like to invite you to obtain a free 4-lb. bag of our dry dog or dry cat food, or equivalent value off a larger-size bag. We recognize that this is an uncertain time for pet owners who may be unsure what they can feed their pets. You can feel confident that Iams dry food provides the highest-quality complete and balanced nutrition. And many veterinarians recommend Iams to help keep pets healthier, longer.* As a gesture of our dedication to keeping your pets healthy and happy, we would like to invite the first 250,000 pet owners who register here to receive a free 4-lb. bag of either our dry dog or dry cat food or equivalent value (up to $6.50 for dog and $10.00 for cat) off a larger-sized bag. This will exceed over 1 million pounds of free food.

We’d also like to express our gratitude to all our pet owners who’ve reached out to us with questions and expressed continued interest in Iams. We want you to know that we’re doing everything in our power to ensure the safety of our products so that we continue to earn your trust and confidence. To learn more about our 4-lb. offer and our Iams Promise, click here.

Sincerely,

The Employees of Iams Pet Foods
We are committed to putting your pet’s health and well-being first. This commitment is why we took immediate action following the announcement of the Menu Foods wet food recall. Our actions have been focused on providing pet owners with information on what foods are safe, removing all recalled food from store shelves, and reviewing our own production systems to ensure our highest quality standards are met now and in the future.

We’ve dedicated more than 60 years to developing our very best in pet nutrition. For us it’s more than just a job — our passion is caring for the well-being of a family member.

We can assure you:

You can feel safe and confident in feeding all Iams dry dog and cat foods, as well as any wet foods that are not on the Menu Foods recall list. You can go here to see the specific list of recalled wet pouch and canned products.

All of our dry dog and cat foods, as well as our non recalled wet foods, DO NOT contain wheat gluten, which was identified as the contaminated ingredient in the Menu Foods recall. In fact, Iams dry dog and cat foods are made exclusively in our own manufacturing plants and not by Menu Foods.

At Iams we promise:

* To provide the highest standards of quality in our production facilities.
We will do this by working with independent industry experts to review and critique our quality measures. We suspended all Iams wet food production at the affected Menu Foods plant, and production remains suspended. Effective immediately, we will take the added step of certifying the quality and purity of every new source of ingredients that our suppliers use in the products. Our specific approval will be required before any supplier can change any of our unique ingredients.
* To dedicate ourselves to outstanding research and development for the most advanced knowledge of pet health and nutrition.
We’re working with veterinarians, nutritionists and other experts to help advance our more than 60 years of experience and knowledge of pet well-being. We are dedicated to improving our existing products and creating new ones that truly make a difference in the lifelong health of our pets.
* To provide your pet with our highest-quality nutrition that’s veterinarian recommended.
Veterinarians have consistently recognized us for exceptional science-based nutrition and recommend Iams because of our high quality ingredients and tailored life-stage formulas. In fact, 4 out of 5 veterinarians recommend Iams to help dogs and cats live healthier, longer.* We stand behind every one of our high-quality ingredients and unique product recipes with a 100% money-back guarantee. You can be confident that Iams is always working on your behalf to provide only the best nutrition for your pet.

At Iams, we would like to invite you to obtain a free 4-lb. bag of our dry dog or dry cat food, or equivalent value off a larger-size bag. We recognize that this is an uncertain time for pet owners who may be unsure what they can feed their pets. You can feel confident that Iams dry food provides the highest-quality complete and balanced nutrition. And many veterinarians recommend Iams to help keep pets healthier, longer.* As a gesture of our dedication to keeping your pets healthy and happy, we would like to invite the first 250,000 pet owners who register here to receive a free 4-lb. bag of either our dry dog or dry cat food or equivalent value (up to $6.50 for dog and $10.00 for cat) off a larger-sized bag. This will exceed over 1 million pounds of free food.

We’d also like to express our gratitude to all our pet owners who’ve reached out to us with questions and expressed continued interest in Iams. We want you to know that we’re doing everything in our power to ensure the safety of our products so that we continue to earn your trust and confidence. To learn more about our 4-lb. offer and our Iams Promise, click here.

*In a recent veterinarian survey, among the leading brands they recommend

38 Responses to “Recall Update: Wednesday”

  1. carol baxter says:

    http://www.sacbee.com/101/story/156792.html

    more tainted foods possible ???

  2. alek says:

    Hasn’t Natural Life previously announced that they tested their foods for melamine and haven’t found it? How come that they still have one type of food recalled all this time after thier announcement that it was tested and safe?

  3. Steve says:

    Feb 20th - Menu Foods receives first reports of problems with pet food.
    Feb 26th - Menu foods commence tests on 50 animals.
    Feb 26th & 27th - Menus CFO sells half his shares for $102,900.
    March 16th - Recall announced. Share price plunges
    April 10th - CFO calls this a “horrible coincidence”

  4. Steve says:

    Fast Forward to the present.

    “This premier event for the petfood industry offers exciting, informative sessions, plenty of networking opportunities and access to the main players in the field.”

    Todays Schedule. (Closed to the Public)

    Wednesday, April 18

    7:00-8:00 am - Breakfast

    7:30-10:30 am - Exhibits open

    8:00-9:30 am
    General session—executive roundtable: Doug Cahill of Mars Inc., Ladd Hardy of Nutro Products, Marcel Blok of Breakthrough Consulting and Brian Connolly of Castor & Pollux share their insights on the petfood industry today and tomorrow.

    9:30-10:10 am - Break

    10:15-10:55 am
    General session—what pet owners want: An executive from Petco shares consumer needs from the pet retailing perspective.

    11:00-11:40 am
    General session—the petfood industry in 2011: David Lummis of Packaged Facts provides highlights of exclusive, in-depth research on the future of the industry.

    11:45 am-2:00 pm - Luncheon

    Pet Food Industry Conference, Hyatt Regency O’Hare Hotel, Chicago, IL
    Monday, April 16: 1:00 - 7:30 pm CDT
    Tuesday, April 17: 7:00 am - 7:00 pm, CDT
    Wednesday, April 18: 7:00 am - 2:00 pm, CDT
    Thursday, April 19: 7:00 am - 11:50 am, CDT

    http://www.wattnet.com/petfoodforum/home.cfm

  5. 5CatMom says:

    ITCHMO headline:

    “Natural Balance extends their recall. Says “99.9%” sure that it’s from tainted rice protein concentrate. Is testing every batch of food before shipping”

    Well, on 4/13, Natural Balance told me in an email that they WERE testing:

    “Further, all of our products are tested prior to production, after production, and then once again at our facility before the product ever leaves for distribution. If you should have any further questions or concerns please feel free to contact me via e-mail or phone. Have a good day”

    Based on Jennifer’s info, I put my cats on NB. This is VERY DISTURBING. Some CLASS ACTION LAWSUITS are needed here.

  6. 5CatMom says:

    Steve,

    Thanks for that.

    Just my opinion, but there’s not a shread of integrity out there in the pet food industry. They’re just a bunch of flim-flammers, AND their sham is aided by FDA, the Pet Food Institute and others.

    I will never buy BRANDS again.

  7. Deb says:

    If Iams wants to gain consumer trust, perhaps they should start at the manufacturing plant. Start by using quality ingredients instead of recycled junk left over from the agricultural and human food industry. The pet food industry should not be the recycle bin for those industries! This company epitomizes what’s wrong in this entire industry. Trust Iams? Accept a free bag? I think not!

  8. Donna Ford says:

    I am feeding Science Diet K/D and this a.m. I discover that RICE PROTEIN
    CONCENTRATE is in this food. My dog has been in serious trouble with
    her kidneys and this is what she was put on. I’m calling SD.
    Donna Ford

  9. teric says:

    Iams is offering a free bag of dog or cat food.
    http://iamspromise.com/
    I think I’ll pass for the time being.

  10. Steve says:

    “What is the purpose of this query?”

    http://www.canadafreepress.com.....041807.htm

  11. Jan says:

    Somewhere (don’t have a clue where) I just read about Blue Buffalo having rice protein concentrate in it…..my dog is on the chicken & rice dry. I flew over to the website & see it’s listed on the lamb & rice but not on the chicken’s ingredients…..but we all know how much that means to pet owners right now.

    Started to switch over to Hund-n-Flocken & find they use Diamond. These are all supposed to be the premium brands. I don’t know where to turn now. I would never have thought that BB would be one of the “big five” that used that rice protein. I thought this was made with “human grade” ingredients…..but, then again, perhaps it is human grade & we are all eating the same rice & wheat gluten. How wonderful.

    Maybe they want to wipe out not only the pet population but us as well.

  12. Jan says:

    Steve:

    I just read that article on the link you provided……are you surprised? The current administration has taken care of all of their CEO/CFO buddies…..just look at gas prices & all the other crap going on in this great country of ours. Somehow this article doesn’t surprise me one bit. He’s protecting even more of his buddies, no surprise there.

    All I ask of these people……after all, they are human, aren’t they?……is to come forth & go public with the fact that they used this rice protein & ask that we stop feeding it to our pets until the testing has been completed. Is this really a lot to ask?

  13. Steve says:

    Not at all Jan.

    CRONY CAPITALISM

  14. Steve says:

    The Pet Food Industry is probably hoping the stress from this fiasco will kill us literally so they can breath a quick sigh of relief and get back to business as usual without us loudmouths demanding they be held accountable.

  15. Sue J says:

    I read a comment earlier - and can’t find it now - that said the food companies are allowed by law to change their formulas without changing their ingredient labels for up to 6 months - if this is true, can we please try and get this info verified and published widely - I wasn’t ever in a ‘panic’ - but I am just about there, now.
    sue jeffrey

  16. Juju says:

    Did anyone pay a visit to the Pet Food Industry Conference? I’m planning on a drive-by and perhaps will take some photos. Any suggestions as to what I could do to protest?

  17. Steve says:

    Any suggestions as to what I could do to protest? Post some pics of the limos screeching off to take them back to their hideouts and fortresses.

  18. 5CatMom says:

    Donna Ford,

    Please contact your area FDA Consumer Complaint Coordinator.

    http://www.fda.gov/opacom/back.....plain.html

    If the screener give you trouble, ask for supervisor. Any problems, post on ITCHMO.

    Hill’s has not been recalled (except for m/d)

  19. 5CatMom says:

    JuJu,

    Call the PET FOOD INSTITUTE and RAISE HELL.

    Here’s the phone number:

    202/367-1120

  20. susanUnPC says:

    Donna, as I’ve been reading so much about pet nutrition, I’ve run across a lot of criticisms of Science Diet. Here’s one such site — it’s about cat food, but the remarks about Science Diet, throughout the article, would apply to dog food as well:
    http://www.catinfo.org/

  21. Steve says:

    We dumped Science Diet 15 years ago. Science? Why the hell would they use a known poison as a preservative?

    Ethoxyquin is listed and identified as a hazardous chemical under the criteria of the OSHA Hazard Communication Standard (29 CFR 1910, 1220).

    The Chemical Toxicology of Commercial Products says that ethoxyquin has a toxic rating of 3 (on a scale of 1 to 6, with 6 being super toxic requiring less than 7 drops to produce death). At that level it can slowly develop depression, con-vulsions, coma and death; skin irritation and liver damage.

    Monsanto’s (the manufacturer) own cautionary warnings in using and handling this product: They warn that it may cause allergic skin reactions, irritation to the eyes and skin. They advise that workers must wear eye and respiratory protection. The container of ethoxyquin has a very prominent skull and crossbones with POISON written in capital letters.

  22. Steve says:

    What cheap labor Global Corporations scooped up on these deals?

    China’s state wheat auction sells 10.22 million tons.
    Shanghai. March 20. 07
    INTERFAX-CHINA - Wheat sold in China’s state wheat auctions amounted to 10.218 million tons following the 16th auction on March 15 in the provinces of Anhui and Henan, according to the National Grain & Oil Trade Center.

    http://tinyurl.com/ys3z8z

  23. 5CatMom says:

    Steve,

    Good job. Can you find any China companies offering to buy degraded/contaminated grain products?

    Also, check out:
    http://www.epa.gov/IRIS/subst/

    I’m not finding that US tests for aminopterin (’cause we don’t use it in US?)

    Sure looks like any moron (like me) can access FED GOV data bases and know EXACTLY what we don’t test for. EPA dropped melamine testing in 1999, and now there’s melamine in gluten.

    Duh?????????????????????????????????????????????????????????

  24. Steve says:

    Can you find any China companies offering to buy degraded/contaminated grain products?

    Why bother when they can just produce it? The whole countries polluted, toxic, degraded and contaminated. It’s normal to them. Everything they grow, sell, and export is a toxic bio hazard. But it’s cheap. And we all know about Corporate Americas new love affair with cheap.

  25. 5CatMom says:

    This article sums up the situation:

    PETS, FOOD SAFETY, CHINA, THE FDA, AND YOUR HEALTH

    http://www.newswithviews.com/Richards/byron22.htm

  26. 5CatMom says:

    My thoughts exactly:

    http://www.newswithviews.com/Richards/byron22.htm

    “In a country whose constitutional moorings are in a state of decay, it is high time that our food supply, like our borders, be protected. Americans do not understand that our food supply is national security. We are allowing profit-driven efforts at globalization and harmonization to transfer the production of food out of America and make us dependent on food from other countries.

    Reclaiming and protecting our food supply is fundamental to freedom, national security, and your health. The quality of our food supply has been in a constant state of decay since the FDA has been in charge. The easiest way to control any people is to control their food supply. The next easiest way is to keep the population sick and on drugs, especially mental health drugs. America is being set up to collapse from within and have no choice but to accept globalization-related control of our lives and future – upon threat of starving our citizens.”

  27. 5CatMom says:

    Steve,

    Yes, I agree, but I’m working on a project and have developed some contacts recently.

    Some specific names and sources would be a help, if you have some. If not I’ll look it up myself.

    Just haven’t had time as yet.

    Thanks.

  28. Wegie Mom says:

    I looked up the Chinese exporter of the rice protein concentrate, Binzhou Futian Biology Technology, through a google search. They appear to be a very large company. They offer a lot of gluten type products. All but one variety of the rice gluten I found listed on their web site was marked ‘feed quality’ or for livestock or animal feed only. They also sell wheat gluten, and several varieties of corn glutens. Their website claims they export a lot of products to the US and Europe. So, this may account for a lot of the unexplained problems we have been seeing with various brands of pet foods. We should be testing all incoming food and feed products!

    Unfortunately the FDA only tests a little over 1% of imported food stuffs and a large amount of it is deemed unfit or contaminated. Did you know the FDA is scheduled for cutbacks in budget and test labs this year?

    I think Americans should demand that all food products be labled as to country of origin. If it isn’t labeled don’t buy it!

    It isn’t that difficult to make your own pet food. It is insane for them to tell us that the only ‘balanced nutrition’ for your pets comes pre processed in a bag or a can.

    Be careful, you and your pets lives depends on it!

  29. Donna Ford says:

    Guess my calls and postings today had some effect. Go to the Science Diet website.
    On the right side is an April 18 update saying their protein has no connection to the recalled one.

    Maybe so but I don’t have a lot of faith left these days.

  30. Ruth says:

    IAM’s giving away free food is a joke and so is their promise.
    My pet died after eating the dry food. So how does their promise relate to me. They can’t bring back my dead pet.
    I hope they are on the mysterious list of foods being tested. Wouldn’t that be something that they are giving away this food and if they happen to be on the list.

  31. Jan says:

    I was just wondering about something I’ve posted a couple of times in the last week or so. The companies that have the contaminated RPC obviously know it…..could this be why somebody (obviously from the company or on orders from the company) was skulking around pet stores pulling bags of dry pet food & replacing with others?? I not only heard this locally but read a post from someone who works in a big national store (I believe was what they said) who claims she saw them pulling bags of dry food.

    So if they test their food now, even though they were among the “big five” receiving the tainted RPC, their food is perfectly safe……because they removed the contaminant, made up new dry & pulled the old before anyone had a chance to test it. Their reputation is saved…..yeah, right…..fat chance. We know who you are & also know of people who lost pets to your dry food…..BEFORE you went in & pulled it off the shelves.

    Ah, big business.

  32. ~Martha~ says:

    Yes. I agree with 5CatMom once again.
    First food, then water.

  33. Louie says:

    To: Natural Balance, Joey Herrick, President

    Dear Joey,

    Can you please explain why your NUTRITIONIST was telling us that you test your food when you DON’T TEST your food. She sent me an email!

    Do you have a Test Department? Do you have a Test Supervisor? Do you have a Test Technician? Do you even know what a test is?

    Sounds like you maybe DELEGATED your QC responsibility to your contract company, DIAMOND.

    That sounds familiar, doesn’t it? Just like the big BRANDS delegated their QC responsibility to MENU foods. And Menu foods delegated their QC responsibility to ChemNutra, and ChemNutra delegated their QC responsibility to the China company.

    Any then you have the NERVE to call your food a quality food. What you have is GARBAGE IN - GARBAGE OUT, same as MENU FOODS.

    And then you put the rice junk in your food and didn’t test it and didn’t disclose the change????????????????How does THAT happen?

    Just spare us the shock and awe because we already know that routine.

    Joey, YOU’RE FIRED.

    http://www.sacbee.com/101/story/156967.html

    “Tuesday in some of its venison-based pet foods, company President Joey Herrick said.

    “It was pretty shocking,” he said in a phone interview after the company recalled several of its venison foods. “I was livid.”"

  34. Ocelopotamus says:

    On the subject of Iams’ credibility, I think it’s very worth noting at this point that they have already been the subject of a boycott by PETA and others because they conduct cruel and deadly experiments on cats and dogs.

    Yup, a pet food maker experimenting on pets. Stuff like this:

    • Dogs and cats confined to small, barren cages, some for up to six years
    • Dogs’ vocal cords surgically cut out so that they couldn’t bark
    • Workers’ reports of a live kitten who was washed down a drain
    • Kennels that were extremely hot in the summer and near freezing in the winter
    • Dogs being force-fed vegetable oil through tubes inserted down their throats

    See this link for more info:

    For that reason, I don’t trust Iams about anything.

  35. ~Martha~ says:

    Thanks for bringing that up again about the testing lab at Ims! I knew I wanted to post something earlier….and that was it.

    If your description of abuse (and this recall) isn’t enough to deter the purchasing of Ims, PETA has an undercover video on their website that might.

  36. ~Martha~ says:

    Oops, I meant Iams, not Ims.

  37. 5CatMom says:

    Wegie Mom,

    I was making beef stew yesterday and wanted to use a can of beef stock, but when I looked on the label, it contained hydrolyzed wheat gluten so I didn’t use it.

    So I called Campbell’s (800-257-8443) and asked them if they TEST their gluten. The nice lady assured me the stock was safe because the gluten came from Europe.

    However, she couldn’t tell me who tested it or when. Her script sounded just like what I’ve heard many times from pet food companies.

    So I believe it would be a swell idea if FDA actually TESTED some human foodstuffs, just to make sure that ChemNutra’s “human food grade” gluten didn’t accidently get into people food.

  38. Lynn says:

    PET FOOD FORUM IN CHICAGO

    Re Steve Says: April 18th, 2007 at 8:32 am

    Amusing. They brought in an “Executive Coach” knowing full well that top level management in the pet food industry would welcome some paid allies to get them through this shake-up. I wonder what Break Through is going to tell their pet food clients. Hopefully, it’s that “the customer is always right.”


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