UPDATE 11pm Eastern: USA Today identifies the supplier.
ORIGINAL POST: Open letter to Natural Balance:
We went through this a month ago. How does a company make good on a mistake? Tell us everything. Legal issues, and public relations be damned.
Question number one is: Who supplied the suspect rice protein?
Give us an opportunity to find out what else may be affected. Please. For our pets.
UPDATE: ChemNutra, who supplied the wheat gluten to Menu Foods and others, says they did not supply rice protein to neither Natural Balance or Diamond Pet Foods.