Judy Brendle believes that contaminated pet food killed her 13-year-old cat, Sushi. The cat stopped eating her wet food in February and was lethargic, and within a day, Sushi had died.
“About a week later, I saw the articles about the tainted pet food,” Brendle said. “So, I sent a letter to IAMS letting them know I thought they killed my cat and I would not be purchasing their product ever again.”
Monday, Brendle received a form letter and a $2 cat food coupon from the same pet food manufacturer.
“It was just so cold-hearted,” Brendle said. “They’re trying to make their mistake right with a coupon for the same food that killed Sushi.”
More on the letter from Iams after the jump.
After months, Brendle struggled with Sushi’s death and the guilt that she felt. Earlier this month, her pain subsided enough that she brought another cat, Baruch, into her home.
And then on Monday, she received mail from the pet food company that she believed killed her cat Sushi.
Inside an envelope were two form letters, one from IAMS, the other from Proctor & Gamble dated June 14.
The IAMS letter thanks Brendle for bringing her concerns to the company’s attention and suggests she call the Consumer Relations Center for any further discussion.
The letter further states, “…we want to make this right with either a refund or product replacement.”
A coupon for $2 off any IAMS product was also included.
The P&G letter invites Brendle and her pet, “…to try IAMS!” and lists the benefits of the company’s product.
Brendle said attempted to contact IAMS via their hotline but was unable to connect with a representative.
IAMS could not be reached for comment Tuesday.
“I never wanted anything from IAMS,” Brendle said. “I just wanted them to know I had lost trust in them and that they broke my heart.”
Baruch, for the record, eats only dry food.